Quote:
Originally Posted by tholub
I think people have a right to be uptight about failures of a $1,300 piece of equipment when four or five good unicycles can be purchased for that price.
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I guess to a point... but the temptation is to go too far, too fast, do a Micheal Douglas and 'stand up for your rights as a consumer' without giving due consideration for the people behind the products.
I've been as a guilty of that as anyone at times but am working on it. It was disappointing to have problems with the hub initially - buying it was a big $ deal - but hey I chose to buy the hub knowing its complexity, and chose to support a small company making custom low volume products. If that means waiting and inconvenience sometimes, then really I've got to roll with it.
I can't point the finger at anyone for delays in answering emails, my inbox has stuff from 2007 I haven't even read yet and probably never will!
Anyways, my hub #226 is going great ATM. My left leg is a bit beaten up though so I haven't ridden for a couple of weeks and am starting to get cabin fever. I wish I could buy four or five spare legs!