Firefox: We are sorry for the inconvenience

[john_childs]

Firefox just crashed on me. Had a couple of Firefox instances open and a bunch of tabs. All lost to the bit bucket now. So much for Firefox being reliable. :rolleyes:

[ice_cold_uni6]

that sucks.
never used firefox, heard its good though.

[James_Potter]

Bummer man.
I've gotten that one on the bottom before, and it eventually ate my computer alive...but you're smarter about things like that than I am, so you should be able to fix it.

[john_childs]

that sucks.
never used firefox, heard its good though.
Computers suck.

Posted the screen capture just to prove that it can happen and to show what it looks like. Glad to see that the Firefox team is sorry. It made me feel all better.

This was Firefox running on Windows XP with a cool KH wallpaper.

Next challenge will be to get a picture of Linux crashing (http://images.google.com/images?svnum=10&hl=en&lr=&safe=off&q=linux+crash&btnG=Search).

[edsbelly]

Next challenge will be to get a picture of Linux crashing.

Bahahahahahahahaha.. budum ch!

Yeah, sucks about your firefox crashing.

If it's any consolation, mine's still running fine and I wouldn't even consider reverting back to IE.

I highly reconmend it.

Ed

[john_childs]

If it's any consolation, mine's still running fine and I wouldn't even consider reverting back to IE.
I want to try IE 7 once it is released for XP (and then Vista). It sounds like it does a good job with the tab interface and I'm curious about how it works out.

I've also been playing on and off with Opera. But Opera does some things that are different and I can't quite get used to it so I haven't been using it much.

I view browsers like text editors. Sure, people get religious about their choice of text editor. But changing text editors isn't that big of a deal and there are plenty of choices. Web browsers should be the same way.

[phil]

Sure, people get religious about their choice of text editor. But changing text editors isn't that big of a deal and there are plenty of choices.
That's because you evidently use rubbish text editors. If you used a proper text editor you'd understand... :)

Phil

[Seager]

You might wanna run memscan or some other program like that. Just to make sure it was firefox's fault and not your ram going funky. That's a wierd error. When I started getting errors like that it was a precursor to my ram failing.

[iridemymuni]

i avoid that problem

i use opera

when i used firefox i thought "i'm never going back to IE", when i got opera i thought "i'm never going back to firefox"

[Gilby]

Based on the error, I'd guess it's bad ram, and a poor handling of the error in the kernel. The error message looks like a standard windows error message, not one from firefox saying they are sorry. Firefox probably couldn't do anything about it.

The other possibility is that Firefox tried to read memory that it didn't create, and therefore didn't have permission to read it.

[johnfoss]

Firefox has been very stable on my Mac. I have some apps that crash, but can't remember if Firefox is among them. Dreamweaver definitely disappears rather regularly (MX version).

I prefer Firefox as the best Mac browser for me, though the other day I came across the very rare instance of a site that doesn't behave properly in Firefox, but *does* in Safari! Carnival Cruise Lines, get your act together!

[john_childs]

Based on the error, I'd guess it's bad ram, and a poor handling of the error in the kernel. The error message looks like a standard windows error message, not one from firefox saying they are sorry. Firefox probably couldn't do anything about it.

The other possibility is that Firefox tried to read memory that it didn't create, and therefore didn't have permission to read it.
The application error dialog is a Windows error dialog. Firefox has some sort of handler that catches the error and puts up the "sorry" dialog.

The usual cause of those errors is a memory pointer in the code that has been mishandled. The pointer ends up pointing to memory that it shouldn't. Then the program tries to read or write to that memory and the OS won't let it.

I'll run a memory test scan to test my RAM, but I don't expect to find a problem with the RAM.

[Chexjc]

yea get a mac..they are 10x better. Like you said above me, sometimes applications will unexpectedly close, but never anything like what happens in windows

[evil-nick]

That's because you evidently use rubbish text editors. If you used a proper text editor you'd understand... :)

Phil

You're talking about vi, right? ;)

[johnfoss]

yea get a mac..they are 10x better.
Though they are about equally likely to suffer from RAM problems. My Firefox did "freeze up" on me today, and I recall that it does do this from time to time. When it does I have to close and re-open, losing any unsaved tabs in the process.

[Spencer Hochberg]

Ok well this is the same topic (kind of)...I just downloaded firefox today and I am just wondering what is the difference between firefox and safari? They just look slightly different, is firefox better?

[monkeyman]

lol just use explorer guyz its the best.

[johnfoss]

lol just use explorer guyz its the best.
Ew. Especially untrue for Mac users. The latest version of IE for the Mac is dated 2001. Microsoft no longer supports it, nor offers it as a download.

[mscalisi]

I prefer IE7 to Firefox 1.5 in terms of tabbed browsing. I prefer Firefox to IE6. We'll see about Firerfox 2.0

I want to try IE 7 once it is released for XP (and then Vista). It sounds like it does a good job with the tab interface and I'm curious about how it works out.

I've also been playing on and off with Opera. But Opera does some things that are different and I can't quite get used to it so I haven't been using it much.

I view browsers like text editors. Sure, people get religious about their choice of text editor. But changing text editors isn't that big of a deal and there are plenty of choices. Web browsers should be the same way.

[Jerrick]

What excactly are these tabs things I hear everyone talking about? Picture please? =p

[john_childs]

I'll run a memory test scan to test my RAM, but I don't expect to find a problem with the RAM.
I let MemTest86 run for 8 hours while I was out and about today. No errors. The RAM is fine.

I find the error funny because people have an unrealistic view of Firefox (and Mozilla projects) being perfect and without flaw. It's not.

Can't blame the crash on Windows. Windows did what it was supposed to do. It prevented the application (Firefox) from accessing or writing to memory that didn't belong to it. All good there. Windows held up, didn't become unstable due to the rude behavior of Firefox.

[john_childs]

That's because you evidently use rubbish text editors. If you used a proper text editor you'd understand... :)

Phil
I'm more picky about my monospaced fonts than the text editor itself. Force me to use inferior fonts and I won't be happy. Just say no to Courier New.

[DK]

For some reason recently my firefox has been crashing A LOT, especially on myspace. Its probably happening 2 times a week or so.

Any ways to fix it?

[john_childs]

For some reason recently my firefox has been crashing A LOT, especially on myspace. Its probably happening 2 times a week or so.

Any ways to fix it?
It's God's way of saying don't visit MySpace. :D

A couple of ideas:

Install SeaMonkey (http://www.mozilla.org/projects/seamonkey/) with minimal extensions (nothing fancy) and use SeaMonkey for browsing MySpace. SeaMonkey is the Mozilla Application Suite that combines the browser and email in one application.

Install Opera (http://www.opera.com/) and use Opera for browsing MySpace.

Install IE7 (http://www.microsoft.com/windows/ie/default.mspx) (just released today) and use IE7 for browsing MySpace.

Trying to determine what exactly is causing Firefox to crash while using MySpace could get time consuming. Probably not worth it. See if one of the other browsers avoids the problem. It might be a particular Firefox extension that is causing the problem. Or it could be something deeper in the browser.

[harper]

Install IE7 (http://www.microsoft.com/windows/ie/default.mspx) (just released today) and use IE7 for browsing MySpace.


I installed IE7 last Sunday because it was the only browser that wouldn't crash while I was taking a L-O-N-G online test. How did I do that if it was just released today? It's a little non-intuitive at first but I have found the tricks to add my favorites toolbar and some other stuff to make it look familiar. I avoid IE like the plague and have never used Outlook. They both seem to scream, "please attack my computer." Some things only use IE, though.

[john_childs]

I installed IE7 last Sunday because it was the only browser that wouldn't crash while I was taking a L-O-N-G online test. How did I do that if it was just released today?
You probably got the pre-release Release Canidate or a Beta version.

The release notes say that installing the latest version (the official release) will update you to the current version.

Updating or Reinstalling Internet Explorer 7

If a previous version of Internet Explorer 7 is already installed, installing the latest version of Internet Explorer 7 will automatically remove the previous version. After the previous version is removed, Setup will automatically restart your computer and then begin installing the new version.

Uninstalling Internet Explorer 7 RC1

To uninstall Internet Explorer 7 and restore Internet Explorer 6 when using Windows XP or Windows Server 2003

Click Start, and then click Control Panel.
Click Add or Remove Programs.
Scroll down to Windows Internet Explorer 7, click it, and then click Change/Remove.
If you cannot find Internet Explorer 7 in Add or Remove Programs, click Start, click Run, type %windir%\ie7\spuninst\spuninst.exe, and then press ENTER.

Note: %windir% is the location of your Windows directory, which can usually be found at C:\Windows. To do this, you need to have "view hidden folders" enabled.

Uninstalling Internet Explorer 7 Beta 3, Beta 2, Beta 2 Preview, or Beta 1

To uninstall Internet Explorer 7 Beta 3, Beta 2, Beta 2 Preview, or Beta 1 and restore Internet Explorer 6 when using Windows XP or Windows Server 2003:

Click Start, and then click Control Panel.
Click Add or Remove Programs.
Scroll down to "Internet Explorer 7 Beta 3", "Internet Explorer 7 Beta 2", or "Internet Explorer 7 Beta 2 Preview", click it, and then click Change/Remove.
If you cannot find any version of Internet Explorer 7 in the previous step, select the Show Updates check box at the top of the Add or Remove Programs dialog box, scroll down to Windows XP - Software Updates, select "Internet Explorer 7 Beta 2 Preview" or "Internet Explorer 7 Beta 1", and then click Change/Remove.
If you cannot find an Internet Explorer 7 entry using Add or Remove Programs, try running these commands. Each is for a different release of Internet Explorer 7, so only one will succeed. To run any of these commands, you need to have the View hidden folders option enabled. In the commands below, %windir% is the location of your Windows directory, which can usually be found at C:\Windows. To run these commands, click Start, click Run, and then type one of the following:

%windir%\ie7beta3\spuninst\spuninst.exe.
%windir%\$NtUninstallie7beta1$\spuninst\spuninst.exe.
%windir%\$NtUninstallie7bet2p$\spuninst\spuninst.exe.
%windir%\$NtUninstallie7b2pmx$\spuninst\spuninst.exe.
%windir%\$NtUninstallie7beta2$\spuninst\spuninst.exe.
If the uninstall process causes the computer to stop responding while removing Internet Explorer 7, restart the computer, delete any custom sound schemes created after installing the Internet Explorer 7 Beta, and then try to uninstall Internet Explorer 7 again.

Internet Explorer 7 Fails to Uninstall from Specified User Account

If you see an error message saying that you cannot uninstall Internet Explorer 7 from this user account, you can bypass the check by following these steps:

Click Start, click Run, type regedit, and then press ENTER.
Navigate to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer.
Right-click the Internet Explorer key, click New, and then click DWORD value.
Type InstalledByUser as the name, and then press ENTER to finish creating the new registry value.
Try to uninstall Internet Explorer 7 again.

[dudewithasock]

What excactly are these tabs things I hear everyone talking about? Picture please? =p

They're basically ways to have multiple pages open on the same window at the same time.

For example:

http://img135.imageshack.us/img135/2631/tabs1gd0.png
The current tab I'm on is the VG Cats one (marked in blue); however when I click on the Penny Arcade tab (marked in red)...

http://img132.imageshack.us/img132/5887/tabs2st3.png
I'm in the same window, just on a different site (tab) within it.

I find tabs to be a helpful and efficient means of using the internet.